Shipping policy
🚚 Shipping Policy
1. Order Processing
- Orders are processed within 1–3 business days after payment is confirmed
- Orders are not processed on weekends or public holidays
- You will receive a confirmation email once your order is placed
2. Shipping Rates & Delivery Time
- Shipping fees are calculated at checkout based on your location
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Estimated delivery times:
Local shipping: 2–5 business days
Nationwide shipping: 3–7 business days
International shipping: 7–15 business days
Delivery times are estimates and may vary due to external factors.
3. Shipping Methods
We partner with reliable courier services to ensure safe delivery of your orders.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS
- You can use this number to track your shipment in real-time
5. Delays & Issues
- Delays may occur due to weather, holidays, customs, or courier issues
- We are not responsible for delays beyond our control, but we’ll help you track and resolve issues
6. Incorrect Address
- Please ensure your shipping address is correct
- We are not responsible for orders delivered to incorrect addresses provided by the customer
7. Lost or Damaged Packages
- If your order arrives damaged or is lost, contact us within 48 hours of delivery
- We will investigate and offer a replacement or solution where applicable
8. International Shipping (Optional)
- Customers are responsible for customs duties, taxes, or import fees
- Delivery times may be longer due to customs processing
9. Contact Us
If you have any questions about shipping:
📧 Email: [your email]
📞 Phone: [your number]